Frequently Asked Questions
Find quick answers to the most common questions about EduLane.
Categories
General
EduLane is a global university and program discovery platform. We help students search, compare, and apply to universities and academic programs worldwide — all in one place, completely free for students.
Yes, EduLane is completely free for students. You can search, compare programs, save favorites, and submit applications without any fees.
EduLane covers universities in 100+ countries across Europe, Asia, the Americas, Africa, and beyond. Our database is continuously growing.
Click "Register" in the top-right corner of the page. You can sign up with your email address. Once registered, you can save programs, track your applications, and receive updates.
For Students
Find the program you're interested in and click "Apply Now". Fill in the application form with your details and submit — the university will receive your application directly and contact you.
Yes! Use our Compare feature to view up to 4 programs side-by-side. You can compare tuition fees, duration, language, requirements, and more.
Click the bookmark icon on any program card to save it to your favorites. You need to be logged in to use this feature.
Yes. Once you submit an application, you can track its status (New, Viewed, Contacted, Rejected) from your student dashboard under "My Applications".
Fees are shown in their original currency and can also be viewed in USD using our built-in currency converter. Use the currency selector in the top navigation to switch.
For Universities
Fill out the Request University form on our website. Our team will review your submission and reach out within 3-5 business days to get you set up.
Yes, basic listing is completely free. You can list your university profile and all your programs at no cost. Premium features like featured placement are available through our subscription packages.
Featured listings appear at the top of search results and on the EduLane homepage. This gives your university greater visibility among international students. Contact us or see our Pricing page for details.
Yes. Once your university is listed, you'll receive access to the University Panel where you can update your profile, add/edit programs, view applications, and check analytics.
Applications from students are sent directly to your university panel and to your registered email address. You can view, filter, and manage all incoming applications in one place.
Billing & Payments
We accept all major credit and debit cards (Visa, Mastercard, American Express) through Stripe. Bank transfer options are available for universities — contact us for details.
Yes. You can cancel your featured subscription at any time. Your listing will remain featured until the end of your current billing period.
Refund requests are reviewed on a case-by-case basis. Please contact our support team within 7 days of your payment if you believe a refund is warranted.
Technical
Please use our Contact page and select "Technical Issue" as the topic. Describe the issue in as much detail as possible, including the page URL and steps to reproduce it.
Try resetting your password via the "Forgot Password" link on the login page. If the problem persists, contact our support team with your registered email address.
Yes. We use industry-standard encryption (SSL/TLS) and access to your data is strictly access-controlled. We never sell your personal data to third parties. See our Privacy Policy for full details.
Careers
We're a growing team and occasionally have open positions. Use the Contact page with the "Careers" topic to send your CV and tell us how you'd like to contribute.
We welcome motivated interns in engineering, design, and marketing. Reach out through the Contact page with "Careers" selected as your topic.
Still have questions?
Can't find what you're looking for? Our support team is happy to help.
Contact Support